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06Product & feature launches · Press release

Serendata & SAP Signavio® announce an enterprise-grade partnership to bring process, people and AI transformation into the Serendata change intelligence platform.

Serendata2026 · Product & feature launches

Serendata has joined SAP PartnerEdge and integrated with SAP Signavio®, so the people impact of every process change is visible next to the process design itself.

Process designs modelled in SAP Signavio® flow into Serendata, and conformance signals point straight at the groups that need support. Serendata connects to SAP Signavio® to close the gap between process transformation and measurable business benefit.

Serendata is now available on the SAP Store, giving SAP customers a single place for process and people change truth across programmes, projects and the whole portfolio.

01How the integration works

Data moves in both directions. Processes, roles and objectives come into Serendata from SAP Signavio®; PeopleSignal scores go back so an amber process is never hidden inside a green project.

  • Process Manager → Core Data: Processes, process roles and process IDs are pulled from SAP Signavio® into Serendata Core Data — the central Serendata repository for all change data.
  • Programmes & projects: Programmes and projects pull through the relevant Core Data, including processes and process roles.
  • Transformation Manager: An ‘Objective’ auto-populates in Serendata when selected and becomes a Serendata programme — name, description, milestones and value case. Initiatives pull through as projects.
  • Change Health Score: A live, data-backed score built from change delivery, audience readiness and stakeholder engagement. Real signals a change manager can read, flag and trace straight back to the source of the problem.
  • Score per project: Surface the PeopleSignal score by project or initiative. Flag at-risk projects and link each one back to Serendata for root-cause analysis.
  • Score per process: PeopleSignal scores broken down by process — so an amber process isn't hidden inside a green project — surfaced in SAP Signavio® Process Intelligence as traffic lights, with a link into Serendata to diagnose the cause.
02What it means for SAP customers
  • Accelerate time to value. Move faster from redesigned process to readiness, adoption and sustained conformance.
  • Protect transformation ROI. Identify and address people-related barriers before expected benefits are delayed or eroded.
  • Reduce the cost of change. Less administration and more targeted, high value use of resources.

Find out more about the partnership on the partners page.

Process design and people readiness, connected in one view for SAP customers.

Get in touch with Ashleighashleigh.hambling@serendata.co.uk →