Quality of Delivery

Plan-to-ProduceProcesses standardised across the manufacturing network

Wave 2Germany and the Czech Republic, following the US and Mexico

Go-liveImplementation risks visible in time to manage them

app.serendata.co.uk/plan-to-produce/sites

Plan-to-Produce · Wave 2

Readiness by site

Actions outstanding23Sites6Readiness6.2

AudienceSiteSurvey participationReadiness

Production plannersGermany · Site A38%At risk

Plant teamsCzech Republic52%Potential risk

Production plannersCzech Republic61%Potential risk

Plant teamsGermany · Site B78%On track

Materials managementGermany · Site A84%On track

01Scenario

A global industrial organisation was standardising its Plan-to-Produce processes across its manufacturing network. The first wave had been implemented across sites in the US and Mexico, but the quality of implementation varied significantly, due to differing levels of implementation expertise in each region.

At some sites, production planners and plant teams had engaged in the change journey, understood their new responsibilities and were ready for go‑live. At others, implementation actions remained outstanding, training and survey participation was low and teams lacked confidence in new planning activities and responsibilities.

This resulted in inconsistent adoption across sites. With Germany and the Czech Republic planned for the next wave, the central Process Excellence team wanted to avoid repeating the same pattern. They needed visibility of actions aligned to impacts, what remained outstanding, which audiences were struggling or disengaged, and where adoption was at risk ahead of go‑live.

02Solution

The programme was already in flight, so Serendata ingested existing project data such as the BPMN, change impacts, audience groups, creating a structured view without restarting work already completed.

Teams could see who was impacted by each process, what those impacts meant for them, and the actions and owners responsible for supporting implementation.

Process Owners gained a global view of outstanding actions, readiness and engagement across audience groups, and where process adoption and conformance were at risk, ahead of go‑live

03Results

Serendata enabled the organisation to:

Improve consistency of implementation across sites
Identify outstanding actions and ownership gaps earlier
Surface audience groups with low readiness
Target intervention towards the sites and audiences at greatest risk
Give Process Owners central oversight ahead of go‑live
Reduce the risk of inconsistent process adoption and conformance

The team felt confident going into go‑live, equipped with earlier visibility of the implementation risks that had affected previous sites and time to manage those before they escalated.

Find out how Serendata can support your programme